March 23, 2020
Mosher Motors is committed to protecting the health and safety of our employees, customers and communities, while delivering an essential service. Consistent with the declaration of a State of Emergency in Nova Scotia, we have taken the following steps to ensure we adhere to the necessary measures.
- We have taken steps to ensure physical distancing is being practiced by restricting groups to a maximum of 5 people in any given workspace area.
- Rigorous cleaning and disinfecting practices continue to take place on a continuous basis.
Our Sales Department will be open but with reduced staffing. It is recommended that all visits to our showroom be by appointment, as capacity will be limited to 5 persons at any time. We can deliver any vehicle to your home or workplace for viewing or test drive. Much of the communication including financing details can be addressed via text, phone, or online tools, thereby minimizing the amount of time required in the showroom. All contact information is listed below.
PARTS & SERVICE DEPARTMENT
We realize that vehicle service is essential. Our Parts/Service department is open but with reduced staffing. If you are able, please drop off your vehicle and leave your keys in the key drop box. If this is not possible, please contact us to discuss possible alternative arrangements. All contact information is listed below. ***Please note that our shuttle service is currently suspended.***
Mosher Motors is committed to offering you the best customer experience possible. We thank you for your understanding and cooperation during this time. We will continue to update our customers as soon as possible as this situation evolves.
CONTACT Main Phone Line: 902-543-2459 Sales, Parts and Service Mon-Fri 8:00AM-5:00PM
Service/Parts: Matt McCarthy email@example.com Call/Text 902-527-7420
Sales: Robert Dye firstname.lastname@example.org Call/Text 902-521-5444
March 16, 2020
In light of the ongoing situation concerning COVID-19, we want to provide you with an update on our response to date and our commitment to you moving forward.
The following measures have been implemented at Mosher Motors:
Enhanced Cleaning Protocols: Increased sanitation on all high traffic areas multiple times a day (showroom, service guest waiting area, service reception).
Service Work Preparation: Customer vehicles will be outfitted with seat protectors. All technicians will wear disposable gloves during service procedures. Steering wheels and other touch points will be disinfected before and after work completion.
Vehicles: All loaner and test-drive vehicles will be disinfected after each use.
Employee Communication: Staff have been provided with information on best practices to stay healthy or stay at home in the event they feel unwell.
Mobile Sales and Service: Vehicle pickup and drop off services are available for service guests located in the Bridgewater area. A mobile team is available to come to you for vehicle sales.
Mosher Motors is here to serve you. If you have any questions, please contact us! (902)543-2459 email@example.com